Previous incidents

May 2024
May 16, 2024
1 incident

Significant delay in event ingestion

Degraded

Resolved May 16 at 01:40pm PDT

The fix has been implemented, and our services are back to normal. We will continue to monitor the system to ensure correct operation.

1 previous update

April 2024
Apr 26, 2024
1 incident

Networking issue

Downtime

Resolved Apr 26 at 05:39pm PDT

A configuration error during enabling IPv6 support caused a temporary downtime.

1 previous update

Apr 02, 2024
1 incident

API returns 5xx

Downtime

Resolved Apr 02 at 01:57am PDT

We have identified the root cause. Some of the API instances were under scaled.

1 previous update

March 2024
Mar 28, 2024
1 incident

Kafka connection issue

Downtime

Resolved Mar 28 at 05:12pm PDT

Incorrect Kafka authentication key rotation led to unauthorized errors.

1 previous update

Mar 23, 2024
1 incident

Elevated 401 across APIs

Downtime

Resolved Mar 23 at 10:07pm PDT

Online database degradation.
We are investigating the root cause further.

1 previous update