Previous incidents

March 2024
Mar 28, 2024
1 incident

Kafka connection issue

Downtime

Resolved Mar 28 at 05:12pm PDT

Incorrect Kafka authentication key rotation led to unauthorized errors.

1 previous update

Mar 23, 2024
1 incident

Elevated 401 across APIs

Downtime

Resolved Mar 23 at 10:07pm PDT

Online database degradation.
We are investigating the root cause further.

1 previous update

February 2024
No incidents reported
January 2024
Jan 23, 2024
2 incidents

Frontend Authentication Issues

Degraded

Resolved Jan 25 at 07:34am PST

Our downstream provider has resolved the issue. We'll keep monitoring their service.

3 previous updates

Ingestion API Elevated Error Rate

Downtime

Resolved Jan 23 at 12:41pm PST

Bad deployment caused an elevated error rate when validating uncached API tokens, impacting 30% of ingestion API calls. We are working on hardening our automation to prevent this from happening again.

1 previous update