Incidents | OpenMeterIncidents reported on status page for OpenMeter
https://status.openmeter.cloud/
https://d1lppblt9t2x15.cloudfront.net/logos/410217da5a458d765756abe14e7bc69d.pngIncidents | OpenMeter
https://status.openmeter.cloud/
enOpenMeter Frontend recovered
https://status.openmeter.cloud/
Sat, 28 Jun 2025 14:31:19 +0000https://status.openmeter.cloud/#15cad7b9669ebfe089e39987a093a8d287dc455f2a4c5ca0e6649e91204d994dOpenMeter Frontend recoveredOpenMeter Frontend went down
https://status.openmeter.cloud/
Sat, 28 Jun 2025 14:30:51 +0000https://status.openmeter.cloud/#15cad7b9669ebfe089e39987a093a8d287dc455f2a4c5ca0e6649e91204d994dOpenMeter Frontend went downTemporary ingest API degradation
https://status.openmeter.cloud/incident/563550
Wed, 14 May 2025 04:20:00 -0000https://status.openmeter.cloud/incident/563550#493be2aad5f0d3bfb9697f7013eddee9d0f02d8646088f135a0becad1a40b123Ingest API is back to healtyh.Temporary ingest API degradation
https://status.openmeter.cloud/incident/563550
Wed, 14 May 2025 04:19:00 -0000https://status.openmeter.cloud/incident/563550#b06a1f5c565668efcf66ef35566ad63545483eca560ab1ad0fd736e18a63cb88Small blip in ingest API. We are investigating the root cause.Frontend auth provider is down
https://status.openmeter.cloud/incident/558803
Thu, 08 May 2025 17:13:00 -0000https://status.openmeter.cloud/incident/558803#95e53ecc5ddf5844292b792c5217e88b9cfe8575b1a05a361864270150ff92e6Our provider has resolved the issue.Entitlement notification delays
https://status.openmeter.cloud/incident/524402
Fri, 07 Mar 2025 15:08:00 -0000https://status.openmeter.cloud/incident/524402#023a0330d4c6d3734c4a411084e6ac6d5b9786c0a16d06f3860e8be4a31970efNotifications delay is resolved.Potential event ingest pipeline delay
https://status.openmeter.cloud/incident/523926
Thu, 06 Mar 2025 21:39:00 -0000https://status.openmeter.cloud/incident/523926#179bd6a74a6029f947d7ab2ed2c6801b3b0ffdd1fd5620c68c4539f19794757eWe resolved the temporary event delay.Downstream auth provider API degraded
https://status.openmeter.cloud/incident/508619
Thu, 06 Feb 2025 06:31:00 -0000https://status.openmeter.cloud/incident/508619#10925e7a1aecd2e44af7ad3bf5ce05bf8458e8da81c3f3ca63b4856fa5866d14Auth downstream provider recovered. UI access restores.Downstream auth provider API degraded
https://status.openmeter.cloud/incident/508619
Thu, 06 Feb 2025 06:00:00 -0000https://status.openmeter.cloud/incident/508619#56b73972170bff9dec4bc93432652ab5e13d4605f50e82c524453e91c4909059Downstream auth provider API degraded. This issue only impacts the UI.Meter queries degraded
https://status.openmeter.cloud/incident/493370
Thu, 09 Jan 2025 16:20:00 -0000https://status.openmeter.cloud/incident/493370#4555b7377288941d3a43875889680fa09da2b1c5ae8466fb5c93d9fc22199b99The operation finished. We will continue monitoring the system. Please contact support if you experience any issues.Event processing is delayed due to maintenance
https://status.openmeter.cloud/incident/469671
Fri, 29 Nov 2024 10:06:00 -0000https://status.openmeter.cloud/incident/469671#0fb3ab7966810be53ce5c5a67366bd0740e2759c3103f3560ec55948b4c1c8f6The maintenance was successful, and event processing has resumed.Event processing is delayed due to maintenance
https://status.openmeter.cloud/incident/469671
Fri, 29 Nov 2024 10:06:00 -0000https://status.openmeter.cloud/incident/469671#0fb3ab7966810be53ce5c5a67366bd0740e2759c3103f3560ec55948b4c1c8f6The maintenance was successful, and event processing has resumed.Event processing is delayed due to maintenance
https://status.openmeter.cloud/incident/469671
Fri, 29 Nov 2024 09:45:00 -0000https://status.openmeter.cloud/incident/469671#ed77373c386e4e4224ea500ee590cca17f68cd3174a4d07edbe1224414cc2e6cDue to maintenance, event processing will be delayed by up to 10 minutes. Ingested events are kept in the queue; no data will be lost during this period.Event processing is delayed due to maintenance
https://status.openmeter.cloud/incident/469671
Fri, 29 Nov 2024 09:45:00 -0000https://status.openmeter.cloud/incident/469671#ed77373c386e4e4224ea500ee590cca17f68cd3174a4d07edbe1224414cc2e6cDue to maintenance, event processing will be delayed by up to 10 minutes. Ingested events are kept in the queue; no data will be lost during this period.Service disruption in automatic entitlement resets
https://status.openmeter.cloud/incident/437788
Tue, 01 Oct 2024 19:45:00 -0000https://status.openmeter.cloud/incident/437788#4ce10879ebfca9ea4539b8879fefc4afb0efb265d8bb9e6a50a744753f4e70f0The entitlement auto reset delay is resolved. We continue monitoring the situation.Delay in event processing
https://status.openmeter.cloud/incident/398861
Tue, 16 Jul 2024 09:59:00 -0000https://status.openmeter.cloud/incident/398861#a2b3fd39a93e65a8cb94edc5bb6b8a05f7631e0cc293dd3f2c45673890a38230Our Kafka provider finished the rolling upgrade of the Kafka brokers. The event processing is operating again without delays.Delay in event processing
https://status.openmeter.cloud/incident/398861
Tue, 16 Jul 2024 09:52:00 -0000https://status.openmeter.cloud/incident/398861#e83b96ffbf782b66f9440f6559aa5a0d2262a4fe19da2ba689603d4e471a737bOur Kafka provider is currently running a rolling upgrade of the Kafka brokers.Significant delay in event ingestion
https://status.openmeter.cloud/incident/370456
Thu, 16 May 2024 20:40:00 -0000https://status.openmeter.cloud/incident/370456#13281a7d828583b7e75bb490081b41c47133da368ea1a40fb0db4d766b4d2f1bThe fix has been implemented, and our services are back to normal. We will continue to monitor the system to ensure correct operation.Significant delay in event ingestion
https://status.openmeter.cloud/incident/370456
Thu, 16 May 2024 20:40:00 -0000https://status.openmeter.cloud/incident/370456#13281a7d828583b7e75bb490081b41c47133da368ea1a40fb0db4d766b4d2f1bThe fix has been implemented, and our services are back to normal. We will continue to monitor the system to ensure correct operation.Significant delay in event ingestion
https://status.openmeter.cloud/incident/370456
Thu, 16 May 2024 17:00:00 -0000https://status.openmeter.cloud/incident/370456#a7765fd5df143dd2f2a055ed8bae55b8f0ac654f2a46d91f4a3922a49202b6beWe're currently investigating the cause.
Update: We're rebuilding the aggregated data for May, and event processing will be turned on soon. No data was lost.Significant delay in event ingestion
https://status.openmeter.cloud/incident/370456
Thu, 16 May 2024 17:00:00 -0000https://status.openmeter.cloud/incident/370456#a7765fd5df143dd2f2a055ed8bae55b8f0ac654f2a46d91f4a3922a49202b6beWe're currently investigating the cause.
Update: We're rebuilding the aggregated data for May, and event processing will be turned on soon. No data was lost.Networking issue
https://status.openmeter.cloud/incident/361551
Sat, 27 Apr 2024 00:39:00 -0000https://status.openmeter.cloud/incident/361551#db400ede1414ecb07d54606e15db6c748b19a526c30c9128f1a63c694a46da33A configuration error during enabling IPv6 support caused a temporary downtime.Networking issue
https://status.openmeter.cloud/incident/361551
Sat, 27 Apr 2024 00:39:00 -0000https://status.openmeter.cloud/incident/361551#db400ede1414ecb07d54606e15db6c748b19a526c30c9128f1a63c694a46da33A configuration error during enabling IPv6 support caused a temporary downtime.Networking issue
https://status.openmeter.cloud/incident/361551
Sat, 27 Apr 2024 00:39:00 -0000https://status.openmeter.cloud/incident/361551#db400ede1414ecb07d54606e15db6c748b19a526c30c9128f1a63c694a46da33A configuration error during enabling IPv6 support caused a temporary downtime.Networking issue
https://status.openmeter.cloud/incident/361551
Sat, 27 Apr 2024 00:34:00 -0000https://status.openmeter.cloud/incident/361551#c54905421ea1ada1dab174202553b0ec20f9594984499c8a534aa86c788be08dAPIs are unavailable due to networking issueNetworking issue
https://status.openmeter.cloud/incident/361551
Sat, 27 Apr 2024 00:34:00 -0000https://status.openmeter.cloud/incident/361551#c54905421ea1ada1dab174202553b0ec20f9594984499c8a534aa86c788be08dAPIs are unavailable due to networking issueNetworking issue
https://status.openmeter.cloud/incident/361551
Sat, 27 Apr 2024 00:34:00 -0000https://status.openmeter.cloud/incident/361551#c54905421ea1ada1dab174202553b0ec20f9594984499c8a534aa86c788be08dAPIs are unavailable due to networking issueAPI returns 5xx
https://status.openmeter.cloud/incident/349773
Tue, 02 Apr 2024 08:57:00 -0000https://status.openmeter.cloud/incident/349773#d2014f27008c451bb3fb7bacad4561ada6a49478ef47e261d85287d3b630ed60We have identified the root cause. Some of the API instances were under scaled.API returns 5xx
https://status.openmeter.cloud/incident/349773
Tue, 02 Apr 2024 08:57:00 -0000https://status.openmeter.cloud/incident/349773#d2014f27008c451bb3fb7bacad4561ada6a49478ef47e261d85287d3b630ed60We have identified the root cause. Some of the API instances were under scaled.API returns 5xx
https://status.openmeter.cloud/incident/349773
Tue, 02 Apr 2024 08:54:00 -0000https://status.openmeter.cloud/incident/349773#72c764ebe2f0f33481c88e562b572a78bf5623ba86ac0a30619f16ad4dcd7ffbCloud and Ingest APIs are returning 5xxAPI returns 5xx
https://status.openmeter.cloud/incident/349773
Tue, 02 Apr 2024 08:54:00 -0000https://status.openmeter.cloud/incident/349773#72c764ebe2f0f33481c88e562b572a78bf5623ba86ac0a30619f16ad4dcd7ffbCloud and Ingest APIs are returning 5xxKafka connection issue
https://status.openmeter.cloud/incident/347637
Fri, 29 Mar 2024 00:12:00 -0000https://status.openmeter.cloud/incident/347637#710fcad4edf8d3dafd6616f5ee81fe93fb54fc701e44e555682c699eb8287ad7Incorrect Kafka authentication key rotation led to unauthorized errors. Kafka connection issue
https://status.openmeter.cloud/incident/347637
Fri, 29 Mar 2024 00:06:00 -0000https://status.openmeter.cloud/incident/347637#9ec3ee7886a1edb00198313484df258e30e6a3f801f182c4b7c0c3e2ee8ca1dcBackend service cannot connect to KafkaElevated 401 across APIs
https://status.openmeter.cloud/incident/345260
Sun, 24 Mar 2024 05:07:00 -0000https://status.openmeter.cloud/incident/345260#75f9b834dfe54ce4a51ac5e10ca1baea8b5413777f47a891a22035d33dc9c72cOnline database degradation.
We are investigating the root cause further.Elevated 401 across APIs
https://status.openmeter.cloud/incident/345260
Sun, 24 Mar 2024 05:07:00 -0000https://status.openmeter.cloud/incident/345260#75f9b834dfe54ce4a51ac5e10ca1baea8b5413777f47a891a22035d33dc9c72cOnline database degradation.
We are investigating the root cause further.Elevated 401 across APIs
https://status.openmeter.cloud/incident/345260
Sun, 24 Mar 2024 05:06:00 -0000https://status.openmeter.cloud/incident/345260#fa823d22fbeccc840283e1a55d9a62271d3e1b91a6a84cc6d5ee9ccdedabdd34Elevated 401 across APIsElevated 401 across APIs
https://status.openmeter.cloud/incident/345260
Sun, 24 Mar 2024 05:06:00 -0000https://status.openmeter.cloud/incident/345260#fa823d22fbeccc840283e1a55d9a62271d3e1b91a6a84cc6d5ee9ccdedabdd34Elevated 401 across APIsFrontend Authentication Issues
https://status.openmeter.cloud/incident/316771
Thu, 25 Jan 2024 15:34:00 -0000https://status.openmeter.cloud/incident/316771#f4c144cb1435574bc7f7131ffba53b6ec9196943e6853352927bd6f85669cfe0Our downstream provider has resolved the issue. We'll keep monitoring their service.Frontend Authentication Issues
https://status.openmeter.cloud/incident/316771
Thu, 25 Jan 2024 15:28:00 -0000https://status.openmeter.cloud/incident/316771#17a718b1ed464ee0752db0b74d74704073eb435b8bd874cfdc8218f57691368eOur downstream authentication provider is experiencing downtime again.Ingestion API Elevated Error Rate
https://status.openmeter.cloud/incident/316809
Tue, 23 Jan 2024 20:41:00 -0000https://status.openmeter.cloud/incident/316809#34529352637680fe5ba526bd656eac46104a95dd59f4f238a430c12af106fe84Bad deployment caused an elevated error rate when validating uncached API tokens, impacting 30% of ingestion API calls. We are working on hardening our automation to prevent this from happening again.Ingestion API Elevated Error Rate
https://status.openmeter.cloud/incident/316809
Tue, 23 Jan 2024 20:31:00 -0000https://status.openmeter.cloud/incident/316809#536377e53a0f6e0d963127762aed657b79488c988adb045da8efd2e0bc6988a7Elevated error rate caused by bad deploymentFrontend Authentication Issues
https://status.openmeter.cloud/incident/316771
Tue, 23 Jan 2024 18:48:00 -0000https://status.openmeter.cloud/incident/316771#dce155d06896aff59fd894a6005cc2fd47258883f5d4cc953883c49df4be71e0Our downstream provider has resolved the issue.Frontend Authentication Issues
https://status.openmeter.cloud/incident/316771
Tue, 23 Jan 2024 17:49:00 -0000https://status.openmeter.cloud/incident/316771#8a8e2080008f5c4b47a318abf035a1b47500d2b054b3395357ceb0ebfc9f4618Our downstream provider, Clerk, has downgraded service, impacting our frontend application. The issue doesn't impact APIs and token access.
Follow https://status.clerk.com/ for more information.Degraded Load Balancer
https://status.openmeter.cloud/incident/298021
Sat, 09 Dec 2023 11:00:00 -0000https://status.openmeter.cloud/incident/298021#b2f6ea5d66d6e370164081dd16cb18c0fd14230fd2ff059285699efcd3642d75We applied a new load balancer configuration to mitigate the issue.Degraded Load Balancer
https://status.openmeter.cloud/incident/298021
Sat, 09 Dec 2023 10:59:00 -0000https://status.openmeter.cloud/incident/298021#3df5d68ac9041b3df981d8c9118b35ec3e7ce65970e2ff4feff997c274442ad0Slightly elevated SSL connection issues on load balancer side.